Resource Library
IT - Information Technology
The influence of IT is found everywhere in the hotel, whether it involves the PMS (property management system), Digital displays, IP television adn telephones, entrance door locks, lobby music, it's all included in the scope of an IT specialist.
Hotel Information Systems Technology is constantly subject to change and therefor no attempt is made to provide too much technical information. Rather the basic guidelines pertaining to setting up and running the department ought to be sufficient.
General Overview
| Standard Operating Procedures | |
| Systems Overview Checklist | |
| IT Project Status Checklist | |
| Internet Code of Conduct | |
| Obligation Agreement | |
| IT Audit | |
| Hotel TCPIP Plan | |
Forms & Tools
| New User Request Form | |
| System Access Request Form | |
| Micros Card Request Form | |
| Micros Change Price Request Form | |
| Password Reset Request Form | |