11.1 Federation of Travel & Tour Operators
11.2 HACCP - Hazard Analysis Critical Control Procedures
11.3 Special Needs
| Access & Facilities standard for the Disabled | |
11.4 Crisis Management
| Hotel Incident & Crisis Manual | |
11.5 Covid-19 Information
| Hotel Health & Safety Policy | |
| Cleanliness Guidelines | |
| Guestroom Protocol | |
| Meeting Room Protocol | |
| Cleaning Checklist | |
| Guidelines Preventive Actions |
